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Jan 5, 2010

Normally the management only hears from customers when they have a complaint.  Myself, I prefer to just take my business elsewhere and advise my friends and relatives likewise.

I would rather notify the management, such as on this occasion, when I receive good or excellent service.  That way, they know about it and may possibly recognize that employee.

I was served by Ryan, who was very patient with a 1st time customer such as myself.  He was also very knowledgeable and accommodating with his recommendations of menu selections.  He was always there to see if I needed anything, and my coffee cup never had a chance to even get half empty.

Thank you,
Harold J.

 

April 4, 2009 Easter Brunch

You guys outdid yourselves in quality, quantity, and variety.  We were actually going to go to Crown Plaza, but chose here to go instead.  Best Brunch Ever!  Good job, good food, and great service, as usual.

Thanks,
Frequent Diners

 

December 20, 2009

We love everything about Amber Jack.  You guys rock.

Thanks,  Ed and Marian P.

December 10, 2009

Kitty & Staff
    Thank you for making everything just perfect for our ABWA Chapter Holiday Party.  The decor was very nice, service great, and I heard many nice comments on the dinner.
     You and your staff make our event special.
Thanks,
Karen Fifer

December 1, 2009

Dear Ed & Kitty,

On Behalf of everyone who attended our Blue Army Pilgrimage to Springfield, I want to thank you for the outstanding job you did in hosting us at your wonderful restaurant.  The food was excellent as well as the service.  When I saw so many people going back for second helpings, I knew you were a hit.  Thank you also for the personal touch on the placemats.  That was very thoughtful.  If we ever make a return visit to Springfield, which I think we will do, you can be sure we'll be back to your restaurant.   
God Bless,
Mary Broome

Hi Folks,

I was with the Blue Army group for the luncheon last Tuesday and wish to express my gratitude for the wonderful spread you had for us.  We were all exceptionally pleased with the food and the service. That was the first time I was in Springfield in years, but when I return, I know where to stop to eat. 
I wish you all a very Happy and Joyful Christmas and Blessed New Year
Peace, Prayers and Christmas Joy,
Jack Schwarte

May 6, 2009 

I have been many times over the last few years, with groups for meetings and also dinner with friends and even the Easter Buffet. The food has always been great (the fried chicken is my favorite in town), the service has always been friendly and polite. We recommend it to friends all the time


April 24, 2009

A group of 12 "mature" women had dinner at your restaurant Thursday, evening, Apr. 23
I want you to know we had a wonderful time!  The food was great, we felt very comfortable, and the prices were
quite reasonable.  But the waiter, Davey, was awesome!  He was kind, very efficient, and took the time to make
us feel welcome!  Hang on to him!  He was a terrific example of what a good waiter should be!

Sincerely,
Eleane Mack

April 20, 2009
     Hello Kitty
:

A thank you  from our committee for your good service for the Variety Club .   Everyone enjoyed the food, atmosphere and the good service you and your help provided. Many of our members commented how they liked the food.

Everyone of us left the Amber Jack Ale house feeling good.

  We appreciated your good help.

`                                       Regards.

                                               Tom Laughlin

 

March 2009 excerpt from SnowJournal

Amber Jack Alehouse was the location for 30 hearty, hungry Ski Clubbers Feb 5th.  Most of us enjoyed the Rib Special Dinner licking our fingers and enjoying the wonderful mess that ribs seem to create...all over us.  Even using the swipes, I was still sticky.  We thank Ed and Kitty for a great evening and good food. 

Jenifer & Michael Malson

February 24, 2009

Hi Kitty,

 Great job as always.  I've never had bad food or service whenever I've been to the Alehouse

 The staff always takes great care of the customers.  Amanda and I are spoiled when we come in and it makes the bar seemingly too high if we go to other sit-down places.  Thanks for reading and have a great day. 

 Shane Pastrovich

February 12, 2009

 My family and I go to Amber Jacks all the time, especially after church on Saturday nights. We love it. The food is absolutely delicious, the ribs are the best I have ever tasted. The grandkids go with us sometimes and would rather go there than anywhere else. We even went there on Christmas Eve last year, before 3:30 church service and everyone was great. The service is wonderful. We highly recommend this restaurant.

 

JULY 29, 2008

Hi Kitty!

 I just wanted to thank you for all you did for us on Sunday for my Mother’s birthday party.  You and Ed and your staff were wonderful and made the day very special.  The food was excellent—as I knew it would be.  Having the party there at Amber Jack Alehouse was the perfect choice! 

Thank you again for everything.  You can be sure that I will recommend Amber Jack Alehouse to everyone I know.

Jeannette

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May 19, 2008

I am a frequent visitor of Amberjack Alehouse and will never stop going there. The owners are wonderful people who are always around and available to talk with. They take suggestions and comments very seriously. Great food, great atmosphere!

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April, 2008

This was my family and mines first visit to Amberjacks, and we really enjoyed it. Our waiter was awesome and he came and checked on us frequently. The food was great. We really liked that the tables weren't so "crowded" in like you find in other restaurants. If you wanted to get up, you didn't have to worry about bumping into the person behind you. I would definitely eat here again!

Kim

 

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Last modified: April 04, 2011